Was the transaction processed as an international charge? Does your account support this? ![]() Here are some questions you can ask to help determine why we are unable to process yourĪre there enough available funds to cover the charge from Netflix?įor credit and debit cards, is the card still valid, or has the financial institution recently issued a replacement?įor credit and debit cards, can the card be used for recurring billing?ĭoes the card or account support e-commerce transactions? If you are still seeing this error after updating your payment method, you'll need to reach out to your financial institution.
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